Question 1

Who does CurbHatch serve?

Accepted Answer

CurbHatch serves property managers, property owners, developers, and homeowners associations (HOAs) coordinating private-property towing, along with towing operators that provide those services.

Question 2

How does CurbHatch coordinate property and operator matching?

Accepted Answer

CurbHatch uses market, state, and local-jurisdiction context to coordinate operator matching. Local availability varies, and an application or listing does not guarantee a match or towing work.

Question 3

What does compliance document review cover?

Accepted Answer

Verification workflows can include licenses, permits, and insurance documents. Document review statuses are informational; they are not legal advice, legal approval, a determination of compliance, or a guarantee that a provider meets every applicable requirement. Property users should make their own appropriate review.

Question 4

How do digital contracts fit into the property and operator workflow?

Accepted Answer

A contract workflow can carry selected bid terms into a contract draft and pair it with a jurisdiction-aware checklist. These tools support coordination; CurbHatch does not determine whether a contract is legally sufficient or promise a particular legal outcome.

Question 5

What can a documented workflow include?

Accepted Answer

Depending on the workflow, records can include a property brief, contract and checklist information, impound logs, status history, supporting evidence, and closure details when recorded.